SECTION 1 - INFORMATION THAT WE COLLECT ABOUT YOU
Information Provided by You Upon Registration or Making a Purchase Online or at Our Stores. We may use this Personal Information to administer your access to a Site, verify your identity, and provide our products or services to you.
Information Provided When You Contact Us. We may use this Personal Information to understand and respond to your question or comment.
General Uses. We may also use your Personal Information to improve and personalize your experience with us, and, with your consent where necessary, send you information about us and keep you informed of our other products and services that may be of interest to you.
Passively Collected Information. We use passively collected information to monitor and maintain the performance of our Sites, analyze trends, usage and activities in connection with our services, validate users and ensure their technological compatibility with users, and optimize our marketing efforts.
Aggregate data. We may use your Personal Information to create aggregate data which does not include any Personal Information and which cannot be used to identify you. For example, aggregate data may include data that describes the general demographics, usage or other characteristics of a Site's users. We reserve the right to transfer and/or sell aggregate or group data about a Site's users for lawful purposes.
Email marketing (if applicable). With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected]
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links to Other Websites. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices or the content of such websites. We suggest that you contact these third parties directly for information regarding their privacy, security and data collection and distribution policies prior to providing them with any information.
Google analytics. To help facilitate the delivery of relevant content, we use Google Analytics and have implemented the following Google Advertising Features: Remarketing, Impression Reporting, and Demographics and Interest Reporting. We use Google Analytics cookies and other Google advertising cookies. You can opt out of the Google Analytics Advertising Features we use by indicating your preference using the interest-based opt-out link here. Google also provides a complete privacy policy, and instructions on opting out of Google Analytics here. Note that Google's opt-out mechanism is specific to Google activities and does not affect the activities of other ad networks or analytics providers that we may use.
COOKIE POLICY PrestaShop Account
When you visit or use the Websites, PrestaShop and our partner service providers may use cookies and any other tracing/tracking/automatic Data collection technologies to store information that can be used to offer you an improved, faster, more secure experience.
The purpose of this Cookie policy is to help you better understand these technologies and how we use them.
1. WHAT IS A COOKIE?
Cookies are small text files (normally comprising letters and numbers) stored in the memory of your browser or device when you visit a Website or view a message.
They enable a Website to recognise the browser or device. Like most Websites, PrestaShop mostly uses technologies through little Data files stored on your device which enable us to save certain information when you visit or use our Website.
There are several types of cookies:
Session cookies: these expire when you close your browser and enable us to link your actions during this specific session.
Persistent cookies: these are stored on your device between browser sessions and enable us to remember your preferences and actions on several websites.
Proprietary cookies: these are issued by the website you are visiting.
Third-party cookies: these are issued by a third party website separate from the website you are visiting.
2. WHAT TYPES OF COOKIES DOES PRESTASHOP USE?
Our cookies have various purposes. They may:
Be required for our services to operate;
Help us improve our performance;
Offer you extra features;
Help us offer you relevant, targeted advertising.
We use cookies and other similar tracking technology stored on your device only while your browser is open (session cookies), and cookies and other similar technology stored on your device for a longer period (persistent cookies).
For more information on the cookies used, please consult the following pages :
- Privacy Policy of Google services ;
- Privacy Policy of Hotjar ;
Cookie set by | Cookie name | Category | Purpose of the cookie | Lifetime of the cookie |
Hotjar | _hjSessionUser | Analytical | This cookie keeps the Hotjar user ID, unique to this site, on the browser. This ensures that behavior on subsequent visits to the same site is attributed to the same user ID. | 1 year |
_hjSession | Analytical | This cookie contains the Data of the current session. This means that subsequent requests in the session window will be attributed to the same Hotjar session. | 30 minutes | |
Google Analytics | _ga | Analytical | This cookie is used to display our advertisements on the Google network. | 13 months |
_gat_UA | Analytical | This cookie assigns an identifier to each visitor to distinguish them. | Session Cookie | |
_gid | Analytical | This cookie is used to display our advertisements on the Google network. | 24 hours |
3. HOW DO I MANAGE COOKIE STORAGE AND CONSULTATION?
Certain Website features, services, applications and tools are provided to you solely through these cookies and tracers.
You can block, delete and deactivate these technologies if your browser or device allows.
However, doing so may result in certain Website features, services, applications and tools becoming unavailable. It may also result in you being asked to enter your password more often during your browsing session if the Website requires a user account to be created.
For more information on blocking, deleting and deactivating these technologies, refer to your browser or device settings.
Cookies and tracers may be deactivated and deleted using tools available on most browsers. As each browser offers different features and options, you will need to configure your preferences for each separate browser you use.
Below is a guide to managing and blocking cookies and tracers:
1/ If you use Internet Explorer™
In Internet Explorer, click on Tools, then Internet Options. Click on the Privacy tab and Advanced to display the Advanced Privacy Settings window.
Next, select Ignore Automatic Cookie Management and also select Block in the Third Party Cookies column.
2/ If you use Firefox™
Go to the browser’s Tools tab and select the Options menu.
In the window that appears, select the Privacy tab and configure the Storage Rules menu by selecting Use Custom Settings for History.
In the menu, you can choose to deselect Accept Cookies or select Never in the drop-down menu named Accept Third-Party Cookies.
You can also click on Display Cookies to view files that contain the name PrestaShop, select them and delete them.
3/ If you use Safari™
In your browser, select the Safari menu, then Preferences.
Click on Privacy.
Click on Display Cookies.
Select the cookies containing the name PrestaShop and click on Delete or Delete All.
After deleting the cookies, click on Finished.
4/ If you use Google Chrome™
Click on the Settings menu then click on Display Advanced Settings (bottom of the page).
Next, click on Content Settings and select Block Third Party Data and Cookies, then click OK to confirm your selection.
You can also click on Display All Website Data and Cookies, then search for PrestaShop in the search bar at top right. You can then select the cookies you want to delete or click on Delete All.
5/ If you use Opera™
Open the Tools or Settings menu and select Delete Private Data. Click on the Detailed Options tab, then select the options you want or follow this link: http://help.opera.com/windows/10.20/fr/cookies.html